Preamble

These General Terms of Use (GTU) govern access to and use of the website www.mysolidur.com, managed by SOLIDUR SAS, located at 335 Impasse Teractive Ouest, ZA Teractive, 50140 Romagny-Fontenay.

Purpose

These GTU govern the conditions of use of the website www.mysolidur.com, which includes services offered such as loyalty program management and access to product information. Access to and use of the website implies the user’s unconditional acceptance of these GTU.

Site Access

The My SOLIDUR website is accessible to any natural or legal person with an internet connection. Access to certain sections requires the creation of an account as part of the loyalty program. Access to the website is free, except for connection fees charged by Internet service providers.

Intellectual Property

All website content (logos, images, text, layout) is the exclusive property of SOLIDUR SAS and is protected by intellectual property laws. This content may not be copied, modified, or used without prior authorization from SOLIDUR SAS. Documents may be viewed and printed for personal, non-commercial use only.

Personal Data

The website respects users’ privacy and complies with applicable data protection laws, including the GDPR. Users have the right to access, rectify, and delete their personal data. For more information, please see our privacy policy.

Site Liability

Use of the website is the sole responsibility of the user. My SOLIDUR makes every effort to ensure a reliable service, but does not guarantee the absence of bugs, interruptions, or technical errors. During maintenance or updates, some features of the site may be temporarily unavailable. My SOLIDUR cannot be held liable for any direct or indirect damages related to the use of the site, including in the event of technical failure.

Hyperlinks

The site may contain links to external sites. My SOLIDUR cannot be held responsible for their content or accessibility.

Use of the Site

Users agree not to use the website www.mysolidur.com fraudulently. Any false declaration, particularly when registering or submitting invoices for the loyalty program, is strictly prohibited. It is also prohibited to upload inappropriate, defamatory, or illegal content. Users are responsible for the confidentiality of their login details and must not share them.

Interactions with the General Terms and Conditions

The General Terms and Conditions apply specifically to users registered in the loyalty program. In the event of a discrepancy between the General Terms and Conditions and the General Terms and Conditions, the General Terms and Conditions shall prevail for matters relating to the loyalty program.

Modifications to the General Terms and Conditions

My SOLIDUR reserves the right to modify these General Terms and Conditions at any time. Users are encouraged to regularly review these terms and conditions and will be notified of any significant changes by email or via an announcement on the website. Changes are effective as soon as they are published on the website.

Contact

For any questions regarding these General Terms and Conditions, you can contact My SOLIDUR at the following address: .